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The news can be bewildering. You went in for a hearing assessment and came home having been provided with a new hearing aid. How are you ever going to cope with such a tiny, technical device that you know very little about? You need to...

Clear communication is essential to avoid misunderstandings, embarrassment, frustration and to help allay anxiety. An appropriate smile or touch can mean a lot to the person who has a hearing loss. The following communication tips are designed to help anyone who wants to communicate effectively...